322 – Help, The Phone is Ringing
November 3, 2023 04:00 PM 05:00 PM
AEP Fee $20
CE Hours = 1
This period of instruction entails basic communication skills and basic professionalism in an office setting. The performance of the tasks described is usually performed by the person or persons working the front desk. However, it may be necessary for any one in the office to answer the telephone during times of high activity.