316: Positive Approach to Patient Objections

316: Positive Approach to Patient Objections

There are days when we as eyecare professional feel resistance from our patients. Whether the objection is price, compliancy, or understanding the technology you are recommending, not all objections need be negative. It is how we deal with them that makes all the difference. And there are ways to turn the objection around. The goal is to welcome the objection, re-frame it, learn from it and move forward.

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