Customer Service 101 When That Is Not Enough
Customer Service 101 When That Is Not Enough
October 17, 2026 08:00 AM 09:00 AM
AEP Fee: $20
CE Hours: 1
Customers have expectations that differ today more than in years past. With more patients/customers going online for both spectacles and contact lenses, we MUST offer excellent customer service that goes above and beyond. Knowledge is your friend. This course will present how to use that knowledge and how to keep patients/customers in your office.
OSM/OPT